Frequently Asked Questions
Practical answers to common questions, stuck counters, and key cleanup mechanics.
What should I check when a store still shows 1 or 2 missing tasks?
Start with the store entrance and boundary, then review the missing-task guide's source-graded reports. Some reports mention high shelves or narrow gaps, but exact locations are not guaranteed without first-hand verification.
How does the Gather ability work after patch v1.0.4?
Gather pulls nearby items to speed up cleanup. In v1.0.4, the developer reduced the chance of Gather pulling shared items across store borders. If Gather isn't picking things up, verify your inventory space and step closer to the target.
Do item colors affect shelving or achievements?
Patch v1.0.4 added even color distribution so items match neatly on shelves. Note that this balance change applies only to newly started games; existing saves keep the color setup generated when first created.
What can I do if an object or task counter appears stuck?
Save your progress before troubleshooting. Reloading is a low-risk step some players try, but public sources do not establish it as a guaranteed fix; use the missing-task checklist and preserve your save before experimenting.
Why didn't my task-count achievement unlock?
Patch v1.0.3 fixed issues with completed task achievements. Make sure your Steam client has downloaded the latest patch. Note that full-mall completion ('Custodian of the Year') requires all 18 stores and public wings to be 100% clean.